Shipping & Returns
All items will be shipped via usps PRIORITY MAIL. all orders take 1-3 days for processing and handling - in addition to the shipping times listed below. We appreciate your patience as we are a small business - we do our best to accommodate your needs if you need an order more quickly. Please contact us with any special requests.
ORDERS ARE PROCESSED TUESDAY- SATURDAY. (monday upon special request only)
PRIORITY MAIL (1-3 BUSINESS days*) — $5 flat rate
EXPRESS MAIL (OVERNIGHT*) — $30 FLAT RATE
*REMEMBER TO ADD 1-3 DAYS PROCESSING TO THE TIMES LISTED ABOVE.
In-shop pickup is also available. Please refer to our regular shop hours here and/or call or email ahead.
We offer international shipping through usps priority international shipping. Shipping takes about 1-2 weeks - and some delays in customs are possible.
The customer is responsible for all duties, taxes and fees.
PLEASE EMAIL INFO@EAST-WEST-SHOP.COM TO ARRANGE FOR INTERNATIONAL SHIPPING.
Returns & Exchanges
We want you to be happy with your purchase. For that reason we will accept returned product for in-shop exchange or credit for up to 7 days after package delivery. email to firstname.lastname@example.org with the header returns and we will assist you with your in-shop exchange or credit.
Styles marked as final sale are to be considered final and no exchange or credit will be issued.
Please note that vintage product is unique and has it's own ''past life". We will do our best to explain any flaws or stains on the product - but we also consider this to be part of the beauty of many vintage styles.